How To Clean Hp Envy 4520 Printer

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HP Printers - Black or Color Ink Not Printing, Other Print Quality Issues

This document is for HP DeskJet Ink Reward 4535, 4536, 4538, 4675, 4676, 4678, Envy 4511, 4512, 4513, 4516, 4520, 4521, 4522, 4523, 4524, 4525, 4526, 4527, 4528, OfficeJet 4650, 4652, 4654, 4655, 4656, 4657, and 4658 All-in-Ane printers.

The quality of a printed certificate or photo is not equally expected. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems.

note:

Crude handling at the store or during installation can crusade impress quality problems with newly installed ink cartridges. If y'all see print problems with newly installed ink cartridges, expect for a few hours for the automatic servicing routine to consummate, and and then try to print again.

Footstep one: Reinstall the impress commuter (Windows only)

If you cannot print colour from a Windows computer, uninstall and reinstall the printer software. Skip this step if your printer is able to impress in color.

1. Remove the printer from the devices list.

Try to print. If these steps resolved the result, you lot practice not demand to keep troubleshooting.

Step two: Use 18-carat HP ink cartridges

HP recommends that you apply genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do non use genuine HP cartridges, the steps in this document might not resolve the effect. To check the authenticity of your cartridges, become to the HP anti-counterfeit webpage (in English).

HP ENVY 4511, 4512, 4513, 4516, 4520, 4521, 4522, 4523, 4524, 4525, 4526, 4527, 4528, OfficeJet 4650, 4652, 4654, 4655, 4656, 4657, and 4658

Ink cartridge description			Due north America, Asia Pacific (excluding Red china, India, and Republic of indonesia)	Western Europe	Africa, CIS, Latin America, and Middle East	China, Bharat, and Indonesia
Blackness ink cartridge			HP 63 Black HP 63XL Black	HP 302 Black HP 302XL Black	HP 123 Black HP 123XL Black	HP 803 Black HP 803XL Blackness
Color ink cartridge			HP 63 Tri-colour HP 63XL Tri-color	HP 302 Tri-color HP 302XL Tri-color	HP 123 Tri-color HP 123XL Tri-color	HP 803 Tri-color HP 803XL Tri-color

HP DeskJet Ink Advantage 4535, 4536, 4538, 4675, 4676, and 4678

Ink cartridge description			Latin America	Asia Pacific	Europe, Middle Due east, and Africa
Black ink cartridge			HP 664 Blackness HP 664XL Black	HP 680 Black	HP 652 Black
Color ink cartridge			HP 664 Tri-color HP 664XL Tri-color	HP 680 Tri-color	HP 652 Tri-color

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

If you are using genuine HP ink cartridges and the print quality is unacceptable, continue to the next pace to check for ink smears on the dorsum of printouts.

Step 3: Check for ink smears on the dorsum of printouts

If there are smears of ink on the back of your printouts, you tin utilize an automated tool to resolve the event.

1. Make sure the printer is loaded with plain white paper.

2. On the printer command panel, swipe the display to the left, and then touch Setup .

3. Bear on Tools.

4. Swipe up on the display, and and then touch Clean Page Smears.

   The printer slowly feeds a blank page.

5. Wait for the printer to eject the blank page.

Try to print. If the print quality is unacceptable, continue to the next step to make sure you lot are using the advisable paper for your print job.

Step four: Brand sure you are using the appropriate paper for your print job

Utilize the following guidelines to make sure the paper you lot are using is appropriate for the print chore. If it is not, reload the printer with an appropriate paper type.

• Load the paper impress side down in the input tray. Many papers have printing and nonprinting sides, such as photo paper and envelopes. Usually, the smoother side is the "impress side," and sometimes the non-impress side has a logo of the paper manufacturer on information technology.

• Practise non use wrinkled or curled newspaper. Apply only clean, wrinkle-free newspaper.

  

• Utilise the right newspaper blazon for your project.

  • For everyday text documents, obviously paper with ColorLok applied science works well. Paper with ColorLok technology is industry-standard paper that works well with HP ink.

    

  • For documents with dumbo press, such as high dissimilarity graphics or photos, use HP Advanced Photo Paper for all-time results.

  • Some paper might non absorb ink every bit well as others. If your prints smear easily, make sure you are using a recommended paper.

• Store photo paper in its original packaging inside a resealable plastic bag. Store the paper on a flat surface in a cool, dry place. Load x-twenty sheets of photograph paper only when you lot are gear up to print, and and then put the unused newspaper back in the packaging.

• Try using a different paper. This determines if the trouble is related to the paper.

After checking the paper, try to print again. If the print quality is unacceptable, continue to the next footstep.

Stride 5: Check the print settings

Check the print settings in your operating system to make certain they are appropriate for your print chore.

note:

Impress settings vary by operating system and software program.

Windows

Check the print settings for your print chore in Windows.

1. In the software application you are trying to print from, click File, and so click Print.

   The Impress window opens.

2. Open up the Backdrop dialog box.

   Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

3. Depending on your print job, yous might consider modifying the following settings:

   • Paper Type: If you are printing on photo paper, select the blazon of photograph paper you are attempting to print on.

   • Print Quality: If you lot are dissatisfied with the quality of your printouts, increase the print quality. To print more than rapidly, decrease the print quality. These options typically include Best, Normal, and Draft modes.

   • Newspaper Size: If you are printing on a different size of paper than yous unremarkably impress on, select the correct paper size.

   • Blackness and White: If you desire to print in black and white only, select the grayscale choice.

4. After selecting the print settings, click OK to employ the settings, and and then click Print.

Mac

Check the impress settings for your print job when using a Mac computer.

1. Open a document, click File, and then click Impress.

   The Print window opens.

2. Select the Paper Type/Quality or Media & Quality carte du jour.

3. Depending on your print task, you might consider modifying the following settings:

   • Newspaper type: If ane of the options matches your newspaper type exactly, select that selection.

   • Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more than quickly, decrease the print quality.

   To save your settings for futurity print jobs, select Save in the Presets bill of fare, and then name the new preset.

Afterward checking the impress settings, try to impress again. If the impress quality is unacceptable, continue to the next step.

Footstep half dozen: Check the estimated ink levels

Low ink levels can affect print quality. Check the estimated ink levels from the printer command panel.

note:

Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. Yous exercise non need to replace ink cartridges until print quality becomes unacceptable.

On the printer command panel, impact the Ink icon to display the current estimated ink levels.

• If whatsoever of the ink cartridges are low on ink, go on to the next footstep to supervene upon the ink cartridge.

Footstep 7: Supplant any depression or empty ink cartridges

Supplant any low or empty ink cartridges, then endeavour to print once again.

1. Plow on the printer.

2. Brand sure to load the printer with manifestly, white paper.

3. Gently grasp the handles on either side of the printer, so raise the ink cartridge access door until information technology locks into identify.

   The carriage moves to the heart of the printer.

   

4. Wait until the railroad vehicle is idle and silent earlier you proceed.

5. To release the ink cartridge, lift the lid on the ink cartridge slot, so gently push button the lid back until it stops.

6. Pull upwardly on the ink cartridge to remove it from the slot.

   

   1. Lift the lid

   2. Gently button the lid back

   3. Pull up on the ink cartridge

7. Remove one of the new ink cartridges from its package. Be careful to only bear upon the black plastic on the ink cartridge.

8. Remove the plastic tape from the ink cartridge.

   caution:

   Do non touch the copper-colored contacts or the ink nozzles.Do non replace the protective record on the contacts. Treatment these parts tin result in clogs, ink failure, and bad electricalconnections.

   

9. Hold the ink cartridge by its sides with the nozzles toward the printer, then slide the ink cartridge forward into the slot.

10. Close the hat on the ink cartridge slot to secure the ink cartridge into place.

    

    1. Insert the ink cartridge

    2. Close the hat

    3. The color ink cartridge is on the left, and the blackness ink cartridge is on the correct

11. Echo the previous steps to install the other ink cartridge, if needed.

12. Close the ink cartridge admission door.

    After you install new ink cartridges, the printer automatically prints an alignment page.

    

13. Wait for the alignment page to fully squirt from the printer.

    note:

    Before a print job, the printer automatically extends the output tray extender. Exercise not button in the output tray extender until the print job is complete.

14. Lift the scanner lid.

15. Identify the alignment page with the impress side downwardly on the scanner glass. Position it according to the engraved guides around the drinking glass.

    

16. Close the scanner lid, then touch OK.

    The printer aligns the ink cartridges.

If replacing the ink cartridges resolved the issue, you do non need to continue troubleshooting.

Step 8: Print a Print Quality Diagnostic report

Print a Print Quality Diagnostic report from the printer command console, and then evaluate the results.

1. Make sure to load the input tray with patently, white paper.

2. On the printer command console, swipe the display to the left, and and so touch Setup .

3. Touch Tools.

4. Swipe upwardly on the display, so touch Print Quality Report.

   A Print Quality Diagnostic written report prints.

   

5. Keep the Print Quality Diagnostic report for easy reference afterwards in this certificate.

Continue to the next footstep to examine the colour blocks on the Print Quality Diagnostic study.

Footstep ix: Examine the color blocks for defects

Examine the colour blocks on the Print Quality Diagnostic report to make sure the colour blocks do not show white lines and are non faded or missing.

• If any of the colour blocks show white lines, are faded, or are missing completely, continue to the side by side pace to make clean the ink cartridges.

Pace x: Clean the ink cartridges

Cleaning the ink cartridges can improve impress quality. Clean the ink cartridges from the printer control panel, then evaluate the results.

note:

To avoid issues that require cleaning, ever turn the printer off with the Ability button.

1. Make sure to load the input tray with manifestly, white paper.

2. On the printer control panel, swipe the display to the left, then touch Setup .

3. Touch on Tools, then touch Clean Cartridges.

   The printer prints a Impress Quality Diagnostic report.

   

4. Examine the print quality on the Impress Quality Diagnostic report.

   • If the print quality is adequate, click No. Y'all can stop troubleshooting.

   • If the print quality is unacceptable, click Yes when prompted to perform the adjacent level of cleaning.

   note:

   If the printhead is badly clogged, it might require another cleaning bike. If so, wait 30 minutes before you perform both levels of cleaning again.

Continue to the next stride to examine the alignment lines and dark-green color cake on the Impress Quality Diagnostic report.

Step 11: Examine the alignment lines and green color block for defects

Examine the alignment lines and greenish color cake on the Print Quality Diagnostic report. Brand sure the lines are direct and connected and that in that location are no dark lines or white gaps in the green color block.

• If you see no defects on the Print Quality Diagnostic written report, the print mechanism and ink cartridges are working correctly. If print quality is still non satisfactory, try these general print-quality guidelines. You exercise not need to continue the troubleshooting steps in this document.

  • Make sure the image you are printing has a loftier enough resolution. Images that have been enlarged might display fuzzy or blurry.

  • If the problem is near the edge of a printout, use the impress settings to rotate the image 180 degrees. The problem might not display on the other finish of the printout.

  • Exercise non leave unprotected ink cartridges out of the printer for an extended flow of time.

  • Always use the ability push button to plow off the printer. This protects the ink cartridges from exposure to air.

• If any of the alignment lines are not straight and connected, or the light-green color block has dark lines or white gaps, continue to the next step to align the printer.

Footstep 12: Align the printer

Adjustment the ink cartridges correctly aligns the printhead with the printer. Align the printer from the printer control console, then evaluate the results.

1. Make certain to load the input tray with manifestly, white newspaper.

2. On the printer command console, swipe the brandish to the left, and then touch Setup .

3. Touch Tools.

4. Swipe up on the brandish, then touch Align Printer.

   An alignment page prints.

5. Wait for the alignment page to fully eject from the printer.

   note:

   Before a impress chore, the printer automatically extends the output tray extender. Practise not button in the output tray extender until the print job is complete.

6. Lift the scanner hat.

7. Place the alignment folio with the print side down on the scanner glass. Position information technology co-ordinate to the engraved guides effectually the drinking glass.

   

8. Close the scanner lid, then touch OK

   The printer aligns the ink cartridges.

9. Attempt to impress again.

   • If these steps resolved the event, you can cease troubleshooting.

   • If the printout shows track marks or smears, go along to the next step to manually clean the area around the ink nozzles.

   • If these steps did not resolve the event, and the printout does not prove track marks or smears, skip to the pace to supervene upon the trouble ink cartridge.

Step 13: Manually make clean the area around the ink nozzles

Do not perform these steps unless the printout specifically shows smeared text or rails marks. Make clean the area around the ink nozzles if you see track marks or smears on the printouts.

1. Gather the post-obit materials:

   • Dry foam-prophylactic swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)

   • Distilled, filtered, or bottled water (tap water might incorporate contaminants that can damage the ink cartridges)

     caution:

     Do non utilize platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer.

2. Plough on the printer, if it is not already on.

3. Gently grasp the handles on either side of the printer, and then raise the ink cartridge admission door until it locks into identify.

   The carriage moves to the center of the printer.

   

4. Wait until the carriage is idle and silent before yous keep.

5. Disconnect the power cord from the rear of the printer.

6. Disconnect the USB cable, if information technology is continued.

7. To release the ink cartridge, lift the lid on the ink cartridge slot, then gently button the hat back until it stops.

8. Pull upwards on the ink cartridge to remove information technology from the slot.

   caution:

   Practice not remove both ink cartridges at the same time. Remove and and so clean each ink cartridge one at a time. Practice not leave an ink cartridge outside the printer for more than than 30 minutes.

   

   1. Lift the chapeau

   2. Gently push the lid back

   3. Pull upwards on the ink cartridge

9. Concord the ink cartridge by its sides.

   

   circumspection:

   Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can outcome in clogs, ink failure, and bad electrical connections.

   

10. Lightly moisten a foam-rubber swab or lint-gratuitous textile with distilled h2o, and and then squeeze any excess water from it.

11. Make clean the face and edges around the ink nozzle with the swab.

    caution:

    Do non clean the ink nozzle plate.

    

    1. Nozzle plate - Do not make clean

    2. Area surrounding ink nozzle - Practice clean

    3. Ink cartridge contacts - Do not clean

12. Either let the ink cartridge sit for 10 minutes to allow the cleaned expanse to dry out, or use a new swab to dry it.

13. Hold the ink cartridge by its sides with the nozzles toward the printer, then slide the ink cartridge forrard into the slot.

14. Close the lid on the ink cartridge slot to secure the ink cartridge into place.

    

    1. Insert the ink cartridge

    2. Close the lid

    3. The color ink cartridge is on the left, and the blackness ink cartridge is on the right

15. Echo these steps to clean, then reinsert the other ink cartridge.

16. Close the ink cartridge access door.

17. Reconnect the ability cord to the rear of the printer.

18. Turn on the printer, if it does non plow on automatically.

19. Try to print over again, and examine the page.

    If the print quality is unacceptable, continue to the side by side pace.

Step 14: Replace the problem ink cartridge

Replace the trouble ink cartridge if y'all saw defects on the printout and the preceding steps did not resolve the issue, even if the ink cartridge is not low on ink. The problem ink cartridge is the one that printed the defects on the Print Quality Diagnostic study as described earlier in this document.

If you have a lacking cartridge or printhead, it might exist nether warranty. To check the warranty on your ink or toner supplies, go to Printer and Page Yield Overview, and so review the limited warranty information for your supplies.

1. Turn on the printer.

2. Brand sure to load the printer with plain, white paper.

3. Gently grasp the handles on either side of the printer, and then raise the ink cartridge admission door until it locks into identify.

   The carriage moves to the middle of the printer.

   

4. Wait until the carriage is idle and silent before you proceed.

5. To release the ink cartridge, lift the lid on the ink cartridge slot, and so gently push the hat dorsum until it stops.

6. Pull upwardly on the ink cartridge to remove it from the slot.

   

   1. Lift the lid

   2. Gently push the hat dorsum

   3. Pull up on the ink cartridge

7. Remove one of the new ink cartridges from its parcel. Be careful to only touch the black plastic on the ink cartridge.

8. Remove the plastic tape from the ink cartridge.

   caution:

   Practice not affect the copper-colored contacts or the ink nozzles.Exercise non replace the protective tape on the contacts. Handling these parts can issue in clogs, ink failure, and bad electricalconnections.

   

9. Hold the ink cartridge by its sides with the nozzles toward the printer, and then slide the ink cartridge forward into the slot.

10. Close the lid on the ink cartridge slot to secure the ink cartridge into place.

    

    1. Insert the ink cartridge

    2. Shut the lid

    3. The color ink cartridge is on the left, and the black ink cartridge is on the correct

11. Repeat the previous steps to install the other ink cartridge, if needed.

12. Shut the ink cartridge admission door.

    Later on you install new ink cartridges, the printer automatically prints an alignment page.

    

13. Await for the alignment page to fully squirt from the printer.

    note:

    Before a impress job, the printer automatically extends the output tray extender. Do not push in the output tray extender until the print job is consummate.

14. Lift the scanner lid.

15. Place the alignment folio with the print side down on the scanner glass. Position information technology according to the engraved guides around the glass.

    

16. Shut the scanner chapeau, then bear upon OK.

    The printer aligns the ink cartridges.

Try the original print job again. If the print quality is unacceptable, keep to the next footstep to service the printer.

Step 15: Service the printer

Service or replace your HP product if the consequence persists afterwards completing all the preceding steps.

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you volition exist directed to a local service center in your area.

To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

annotation:

Proceed a impress sample that shows the problem. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the impress sample. If the printer is returned to HP, the print sample must be returned with the printer. Place the sample in the output tray when you parcel your printer for shipping.

Source: https://support.hp.com/id-en/document/c04718409#:~:text=plain%2C%20white%20paper.-,On%20the%20printer%20control%20panel%2C%20swipe%20the%20display%20to%20the,Tools%2C%20then%20touch%20Clean%20Cartridges.

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